Gate City Goldens guarantees that the puppy you have purchased is in good health. A two year guarantee against genetic health problems is included with the purchase of your puppy. In order for this guarantee to be valid, your new puppy must be examined by a licensed veterinarian within 3 business days of pickup or delivery.

If the vet finds a defect in the puppy that will cause certain premature death, GCG agrees to refund the purchase price upon the return of the puppy to GCG. A refund will only be given upon a written report from the vet responsible for performing the exam. All tests and proof of defect must be provided to GCG in writing. This written proof will be verified by GCG's vet before a refund will be given. If the puppy/dog develops any inheritable/genetic defect within 24 months of birth, the buyer may return the puppy/dog to GCG for a replacement puppy of equal value, or a full refund of the purchase price and return of the puppy/dog. Written proof from a licensed veterinarian will be required and will be verified by GCG's vet. If buyer elects to keep the puppy/dog, GCG will have no financial responsibility in assisting with expenses of providing care as a result of defect. 

Presence of worms, giardia, or coccidian does not make a puppy defective. We will send your puppy home parasite free, as your puppy will have a thorough veterinarian exam prior to leaving GCG. Your puppy will also have had their first round of vaccines and several dewormings. You are responsible for completing the puppy vaccine regimen and the required dewormings up to 16 weeks of age.

If it ever becomes necessary to place your puppy/dog in a new home, you must contact GCG before making that change. If you are considering surrendering a GCG puppy/dog to a shelter or agency, call us and we will gladly take him/her back. It is our responsibility to make sure our dogs are in appropriate homes. GCG offers lifetime support for the placement of our dogs.